At THIRU UZHAVAN AGROTECH LLP, we strive to provide the best experience for our customers and maintain a flexible cancellation and return policy:
Order Cancellations:
Cancellation requests must be made within 2–3 days of placing the order.
Requests will not be accepted if the order has already been communicated to vendors or shipping has been initiated.
Cancellation is not available for perishable items such as flowers, food products, etc.
Refunds and Replacements:
For perishable items, refunds or replacements are only possible if the customer provides valid proof of poor product quality.
If you receive damaged or defective items, please report the issue to our Customer Service team within 2–3 days of receipt. Claims will be processed after verification by the merchant.
If the product received does not match the description on the website or does not meet your expectations, please notify our Customer Service team within 2–3 days of delivery. We will review your complaint and decide on the appropriate action.
Warranty Claims:
For products that include manufacturer warranties, please contact the manufacturer directly for any issues.
Refund Processing:
Once a refund is approved by THIRU UZHAVAN AGROTECH LLP, it typically takes 3–4 business days to process and credit the amount back to the customer.
